Privacy Policy

Who is responsible

Loopify is owned and operated by Mario Martinez in Spain. For privacy questions or requests, email support@loopify.amberwake.com.

Information Loopify handles

• Account and access data: your email address, magic-link records and session records. Loopify uses passwordless email access and does not ask you to create a password.
• Learning data: selected languages, answers, lesson activity, vocabulary, progress and settings needed to provide and restore your learning experience.
• Content you provide: words, sentences, feedback and audio you choose to submit when using relevant learning or pronunciation features.
• Technical and security data: app and device information, request information such as IP address, and service logs needed to operate, diagnose and protect Loopify.
• Purchase data: app-store transaction and entitlement information associated with your Loopify account. Loopify does not receive your full payment-card details.

Why it is used

Information is used to provide accounts and magic links, deliver lessons and audio, save and restore progress, check purchase access, answer support requests, prevent abuse, diagnose faults and comply with applicable obligations. Processing is based on providing the service you request, legitimate interests in security and reliable operation, and legal obligations where applicable.

Service providers

Loopify uses PostgreSQL for application data; Amazon Simple Email Service (SES) to deliver account emails; Google services for storage and app learning features such as audio and language processing; RevenueCat and the relevant app store to manage purchases and entitlements; and infrastructure providers to run and secure the service. These providers receive only the information needed for their role and may process it in the countries where they operate.

This website

The public website does not use analytics, advertising trackers or forms. The magic-link fallback page does not read, redeem, display or log a login token. Requests are still handled by hosting infrastructure for delivery and security.

Retention

Information is kept only while it is needed to operate Loopify, maintain security and integrity, resolve support or legal matters, and meet applicable obligations. Timing depends on the type and status of the data. Deletion from backups may follow the backup lifecycle rather than occurring immediately.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You may also complain to a competent supervisory authority, including the Spanish Data Protection Agency (AEPD). To make a request, email support@loopify.amberwake.com. We may need to verify that the request concerns your account.

Security

Loopify uses measures intended to protect information, including encrypted network connections and access controls. No system can guarantee absolute security. Contact support if you believe your account or information may be at risk.

Changes

This policy may be updated as Loopify or its legal obligations change. The current version and effective date will be published on this page.